GDPR, Privacy and Cookies Policy
This policy, together with our Terms and
Conditions, explain how Lunch Bag World or Lunchbagworld.com ('the website')
may use information we collect about you, as well as your rights over any
personal information we hold about you. Please read this policy and our Terms
and Conditions carefully; by accessing the Website you confirm to have
understood and agreed to them.
Information we collect about you
We collect information about you when you:
- visit the Website,
and other sites accessible from the Website.
- register with, and
buy products or services on the Website.
- take part in
promotions, competitions, customer surveys and questionnaires.
- contact us, e.g. in
writing, call customer services.
We may supplement the information we collect about
you with information we receive from other sources e.g. public registers such
as the electoral roll. This allows us to assess the accuracy of the information
we hold about you in order to send you relevant offers and information.
Using your information
Collecting your personal information helps
Lunchbagworld.com to better understand what you need from us. We use your
information to:
- manage and improve
the Website.
- personalise our
services to you.
- administer and
operate your account.
- tell you about
important changes to the Website and our services.
- understand your
shopping behaviour to develop and improve our products and services.
- manage promotions,
competitions, customer surveys and questionnaires.
- check and verify
your identity, and prevent or detect crime. In performing checks your
information may be disclosed to credit reference agencies, who may keep a
record of that information. This is not a credit check and your credit
rating will be unaffected.
We may share your personal information
across our internal staff so they can provide you with relevant products
and services.
Your personal information is safe with us and will
never be released to companies outside for their marketing purposes.
Marketing and research
If you agree, we may contact you:
- with offers and
information about our products or services.
- with offers and
information about partners' products or services.
- for customer
research, e.g. to help improve our service.
Of course, the choice is entirely yours, but if you
say you do not want to receive marketing information from us this will prevent
you from receiving great offers or promotions that may be of interest to you.
Cookies
In order to comply with new rules, we use a system
of classifying the different types of cookies which we use on the Website, or
which may be dropped by third parties through our websites. The classification
was developed by the International Chamber of Commerce UK and explains more
about which cookies we use, why we use them, and the functionality you will
lose if you decide you do not want to have them on your device. Please be
reassured that we are working on other privacy and cookie-related improvements
to the Website.
What is a cookie
Cookies are text files containing small amounts of
information, which are downloaded to your personal computer, mobile or other
device when you visit a website. Cookies are then sent back to the originating
Website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user's device.
Persistent cookies - these cookies remain on a
user's device for the period of time specified in the cookie. They are
activated each time that the user visits the website that created that
particular cookie.
Session cookies - these cookies allow website
operators to link the actions of a user during a browser session. A browser
session starts when a user opens the browser window and finishes when they
close the browser window. Session cookies are created temporarily. Once you
close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you
navigate between pages efficiently, remembering your preferences, and generally
improve the user experience. They can also help to ensure that adverts you see
online are more relevant to you and your interests.
You can find more information about cookies
at www.allaboutcookies.org and www.youronlinechoices.eu
Contacting us
If you have any queries, please contact us at info@lunchbagworld.com